Technical Support
User Guide
PRONAV Solutions data management system is designed to allow the user to seamlessly enter in data about a particular purchase order using pre-programmed, easy-to-use forms. The information entered into the forms is then warehoused in a database. Users are then capable of generating a number of various reports based on the information in the database. The system is also capable of using Microsoft Excel to efficiently import and export data.
This manual is divided into 5 major sections, listed and defined below.
- General Information: Contains basic information about the program, such as functions performed and a description of the program.
- System Summary: This section provides a general overview of the system.
- Getting Started: This section provides a general walk-through guide to the system, from beginning to exit.
- Using the System: This section describes the query and retrieval capabilities of the system.
- Reporting: This section describes the various reports that can be generated by the system.
Users are presented with an interface from which they can select a variety of forms. The system then prompts the user to input specific data, which is then stored in the database. This data is able to be retrieved by the user through use of straightforward forms and reports, as well as export capabilities to Microsoft Excel, Word, and pdf formats.
Contact Technical Support
Need service or support? PRONAV Solutions Technical Support information below is the primary method used to communicate PRONAV Solutions’ support policies. These policies include support terms, as well as provide a description of PRONAV Solutions' technical support levels.
Phone Number
301-997-5695
You’ve invested in PRONAV Solutions to make your business more efficient, cost-effective, risk-resistant, and competitive.
PRONAV Solutions Technical Support helps you get the most out of that investment by providing.
- Consistent enterprise software support available.
- Global, 24/7 access to experts, knowledge, tools, and best practices.
- Continuous access to innovation, including product updates, enhancements, and new releases
- Powerful proactive support resources to prevent problems, speed resolution, and simplify upgrades.
PRONAV Solutions’ unique Lifetime Support Policy enable you to move to new versions of software when you’re ready. Technical support is effective upon the effective date of your order unless stated otherwise in your order. These Technical Support Policies are subject to change at PRONAV Solutions’ discretion; however, PRONAV Solutions’ policy changes will not result in a material reduction in the level of the services provided for supported programs during the support period (defined below) for which fees for technical support have been paid.
